At Walknex Footware, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return under the following conditions:
Return Eligibility
- Returns are accepted within 3 days from the date of delivery.
- The product must be unused, unworn, and in its original condition.
- All original tags, packaging, and accessories must be included.
- Products that are damaged due to misuse or normal wear and tear are not eligible for return.
Refund Process
- Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed within 5–7 business days.
Refund Mode
- Refunds will be credited to the original payment method used during the purchase.
- For Cash on Delivery (COD) orders, the refund will be transferred to the customer’s bank account or UPI ID provided during the refund process.
If you have any questions regarding returns or refunds, please contact our customer support before initiating a return.